Paging Dr. Robot: Artificial intelligence moves into care
The next time you get sick, your care may involve a form of the technology people use to navigate road trips or pick the right vacuum cleaner online. Now, parts of the health system are starting to use it directly with patients. During some clinic and telemedicine appointments, AI-powered software asks patients initial questions about their symptoms that physicians or nurses normally pose.
AdviNOW CEO James Bates said their AI program decides what questions to ask and what information it needs. It passes that information and a suggested diagnosis to a physician who then treats the patient remotely through telemedicine. The company currently uses the technology in a handful of Safeway and Albertsons grocery store clinics in Arizona and Idaho. But it expects to expand to about 1,000 clinics by the end of next year. Eventually, the company wants to have AI diagnose and treat some minor illnesses, Bates said.
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