We deliver solutions that eliminate friction points in the patient encounter as we create end-to-end efficiencies in the clinic

company history

Founded in 2016 to revolutionize healthcare through automation and artificial intelligence (AI), bringing top-tier technology and process design to patient engagement and provider consultation.
Our mission is to enable providers to deliver the best on-demand experience while accelerating operations, and are focused on urgent care – an industry that does the same thing millions of times over, and arguably not very efficiently.
AdviNOW started in fully automated retail clinics with a medical assistant and remote providers, and built the platform as a digital-first in-person or virtual care that eliminated any steps that AI could augment; however, the “digital front door” is the true problem to solve first.
Expanded to a suite of products that work closely together, or work fine as standalone modules – both patient facing white-label solutions and care team-facing.
Headquartered in Scottsdale, AZ, and part of the Mayo Clinic Innovation Exchange incubator.

Our Leadership

James Bates

James Bates

CEO and Founder

David Grayson, MD

David Grayson, MD

Medical Director

Steve Thompson

Stephen Thompson

CFO

Dawn Birch

Head of Customer Success

Jake Peterson - Director of Engineering

Jake Peterson

Director of Engineering

Kristin Whitnable

Director of Operations

Carlos Wilson

Sales Director

Team Members and Advisors

Tudor Florea Software Engineer — Tudor Florea
Software Engineer

Chris HillAdvisor — Chris Hill
Advisor

Shrinidhi Ethiraj Sampathkumar Quality Assurance Manager — Shrinidhi Ethiraj Sampathkumar
Quality Assurance Manager

Dr. John Shufeldt Advisor — Dr. John Shufeldt
Advisor

Bernie Kuhn Advisor — Bernie Kuhn
Advisor

Mitul Rathod
Product Manager

Thomas Elkins
Software Engineer

Chris Tebbens — Chris Tebbens
Engineering Manager

John Dorman — John Dorman
Software Engineer

Owen Penman — Owen Penman
Software Engineer